Privacy policy

1. About this policy

This policy explains how Glowsoft may handle personal information when you visit this website or contact us. It is written as a general website privacy notice and should be reviewed against the actual legal entity, systems and business practices before publication.

2. Information you provide

If you submit an enquiry, you may provide your name, work email, company name, project details and any other information you choose to include. Please do not send passwords, payment card details or sensitive personal information through the website form.

3. How information may be used

Information submitted through the website may be used to respond to enquiries, understand a project request, communicate about a potential engagement, maintain business records and protect the website from spam or misuse.

4. Service providers

Website hosting, form processing, email, analytics or scheduling providers may process information on behalf of the website operator. The actual providers and their applicable terms should be identified before enabling those services.

5. Retention and security

Enquiry information should be retained only for as long as reasonably needed for its stated purpose or applicable legal obligations. Appropriate technical and organisational safeguards should be used. No internet transmission or storage method can be guaranteed to be completely secure.

6. Your choices

You may contact the website operator to ask about personal information submitted through this site, or to request correction or deletion where applicable. A verified contact address must be added before publication.

7. Cookies and analytics

Essential site functions may operate without optional analytics. Optional analytics should not be enabled until the relevant consent mechanism, provider disclosures and retention settings are configured.

8. Singapore and other applicable laws

If the operator is established in Singapore or processes personal data subject to Singapore law, it should assess its obligations under the Personal Data Protection Act 2012 and applicable guidance. This notice is not legal advice.

9. Contact

For privacy enquiries, use the contact form on the Contact page. Replace this instruction with the operator's monitored privacy contact details before launch.